Last updated: 19 October 2026
1. Introduction
Welcome to DANK DISTRICT.
DANK DISTRICT operates an online lifestyle website focused on streetwear, accessories, design and cannabis-inspired culture, serving audiences interested in the UK and European markets.
We respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains what information may be collected when you visit our website, browse our products, contact us, create an account or place an order. It also explains how information may be used, shared, stored and protected, and what rights you may have under applicable data protection laws.
For the purposes of applicable data protection legislation, the organisation responsible for your personal information is the legal person or business that operates DANK DISTRICT. Insert your verified legal business name and contact details before publishing this policy.
By using our website, you acknowledge that you have had the opportunity to read this Privacy Policy. Where consent is legally required, we will request it separately.
2. Information We May Collect
The information collected depends on how you use our website.
Information you provide
When you contact us, create an account or place an order, you may provide information such as:
- Name and contact details.
- Email address and telephone number, where provided.
- Billing and delivery addresses.
- Order details, purchased items and transaction references.
- Account login details, stored securely using appropriate methods.
- Messages and information submitted through contact forms.
- Preferences you choose to share with us, such as marketing preferences.
Please do not submit passwords, full payment card details or other highly sensitive information through general contact forms.
Information collected automatically
When you browse our website, certain technical information may be collected by the website, hosting provider or enabled services. Depending on the configuration, this may include:
- Internet Protocol (IP) address.
- Browser type and device information.
- Pages visited and interactions with the website.
- Referring website or general traffic source.
- Dates, times and technical information relating to website requests.
- Cookie identifiers and similar technologies, where enabled.
Some information may be necessary to provide website functionality, maintain security, prevent fraud or diagnose technical problems. Other tracking technologies may require your consent under applicable law.
Information from service providers
Where necessary, we may receive information from providers involved in processing payments, delivering orders, protecting the website, measuring traffic or supporting customer service. The information received depends on the services actually used and their respective privacy practices.
We do not claim to use every service described in this policy. Our published policy should reflect the providers enabled on the live website.
3. How We Use Your Information
Depending on your interactions with DANK DISTRICT, personal information may be used to:
- Process and manage orders.
- Arrange delivery and provide order updates.
- Respond to enquiries and customer support requests.
- Create and maintain customer accounts.
- Manage payments and help identify suspicious transactions.
- Maintain website security and troubleshoot technical issues.
- Remember shopping basket contents and relevant preferences.
- Improve website functionality and user experience.
- Send marketing communications where permitted and, when required, with your consent.
- Meet applicable legal, accounting and regulatory obligations.
- Establish, exercise or defend legal claims where necessary.
We aim to collect and use information only for appropriate purposes and to keep it proportionate to those purposes.
4. Legal Bases for Processing
Where the UK GDPR, EU GDPR or similar legislation applies, we rely on an appropriate legal basis for each relevant processing activity.
Depending on the circumstances, these bases may include:
Contract: Processing necessary to fulfil an order, maintain an account or take requested steps before entering into a contract.
Legal obligation: Processing necessary to comply with applicable tax, accounting, consumer protection or other legal requirements.
Legitimate interests: Processing necessary for appropriate business interests, such as website security, fraud prevention and service improvement, provided those interests do not override your rights and freedoms.
Consent: Processing based on your freely given consent, such as certain marketing communications or non-essential cookies where consent is required.
You may withdraw consent at any time where processing relies on consent. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
5. WooCommerce, Orders and Payments
DANK DISTRICT uses WooCommerce to provide online shop functionality. When you place an order, the website may process the information needed to manage your basket, checkout, order confirmation, billing, delivery and customer support.
Payment processing may be provided by an external payment service. Where a third-party provider handles payment card information, that provider’s systems and privacy terms may also apply.
We do not intend to store full payment card details in ordinary customer records. The information actually handled by DANK DISTRICT depends on the payment method and configuration used at checkout.
Payment providers may process information under their own legal obligations and privacy policies. Please review the privacy information provided by the payment service you select.
Order information may be retained for the period required to fulfil the transaction, manage customer service, meet legal obligations and resolve disputes.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate correctly and, where enabled, remember preferences, support analytics or measure marketing performance.
Cookies may be used for purposes such as:
- Maintaining shopping basket and checkout functionality.
- Supporting customer account sessions.
- Remembering relevant website preferences.
- Protecting the website and preventing misuse.
- Measuring website performance, where analytics are enabled.
- Supporting advertising or marketing measurement, where enabled and lawful.
Strictly necessary technologies may be used where required to provide a service you request or to operate the website. Non-essential cookies and similar technologies should only be activated in accordance with applicable consent requirements.
You may be able to manage your preferences through the website’s cookie settings or your browser settings. Blocking certain cookies may affect website functionality, including checkout and account features.
The precise cookies used by DANK DISTRICT depend on the plugins, analytics tools and other services installed on the live website. Review the actual cookie configuration and publish an accurate cookie list rather than assuming that every category listed above is active.
7. Marketing Communications
We may send promotional emails where we have an appropriate legal basis and have met any applicable consent or opt-out requirements.
If you receive marketing emails, you can use the unsubscribe link where provided or contact us using the verified details published on our website.
Unsubscribing from marketing does not prevent us from sending essential service messages, such as order confirmations, account notices or important information about a transaction.
We do not claim that you are subscribed to marketing simply because you visit the website or place an order.
8. When We Share Information
We may share relevant information with service providers where reasonably necessary to operate our business and website. Depending on the services actually used, these may include:
- Website hosting and technical support providers.
- WooCommerce-related service providers.
- Payment processors.
- Delivery and fulfilment providers.
- Website security and fraud-prevention services.
- Email and customer-support platforms.
- Analytics or marketing services, where enabled.
- Professional advisers, regulators, courts or public authorities where legally required.
We aim to limit shared information to what is reasonably necessary for the relevant purpose.
Service providers may act as processors on our behalf or as separate controllers, depending on the service and circumstances. Where required, appropriate contractual and data protection arrangements should be in place.
We do not sell personal information to third parties in exchange for money. Certain advertising or analytics arrangements may be treated as sharing or targeted advertising under some privacy laws, depending on the technology used. Any such arrangements should be disclosed accurately and managed in accordance with applicable requirements.
9. International Data Transfers
Some service providers may process information outside the United Kingdom or European Economic Area.
Where personal information is transferred internationally, we will use an appropriate transfer mechanism where required by applicable law. Depending on the circumstances, this may include an adequacy decision, approved contractual safeguards or another lawful transfer mechanism.
The safeguards available depend on the countries and providers involved. Contact us using the verified details on our website if you require further information about relevant international transfers.
10. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal requirements.
Retention periods may vary according to the type of information and why it is held. For example:
- Order and accounting records may need to be retained for statutory periods.
- Customer account information may be retained while the account remains active and for an appropriate period afterwards.
- Customer support messages may be retained while an enquiry is being handled and for a reasonable period afterwards.
- Marketing information may be retained until you unsubscribe or the information is no longer needed, subject to any necessary suppression records.
- Technical and security logs may be retained for a limited period appropriate to their purpose.
When information is no longer required, it should be securely deleted or anonymised where appropriate, unless a legal obligation or legitimate need requires further retention.
11. How We Protect Information
We take reasonable technical and organisational measures intended to protect personal information against unauthorised access, loss, alteration, disclosure and misuse.
Depending on the systems in use, these measures may include access controls, secure connections, software updates, appropriate account permissions, security monitoring and service-provider safeguards.
No internet transmission or storage system can be guaranteed to be completely secure. You should use a strong, unique password for your account and avoid sharing account credentials.
If a personal data breach occurs, we will assess the incident and take the steps required by applicable law, including notifying the relevant authority or affected individuals where legally required.
12. Your Data Protection Rights
Depending on where you live and which laws apply, you may have rights including:
Access: Request a copy of personal information we hold about you.
Rectification: Ask us to correct inaccurate or incomplete information.
Erasure: Request deletion of personal information where the legal conditions for erasure are met.
Restriction: Request that we limit certain processing in circumstances provided by law.
Portability: Request certain information in a commonly used, machine-readable format where the right applies.
Objection: Object to certain processing based on legitimate interests. You have an absolute right to object to direct marketing processing under applicable data protection law.
Withdraw consent: Withdraw consent where processing relies on your consent.
Complain: Lodge a complaint with the relevant data protection supervisory authority.
These rights are subject to legal conditions and exceptions. For example, we may need to retain certain transaction records to comply with legal obligations even if you request deletion.
To exercise a right, contact us using the verified contact details published on the website. We may need to verify your identity before responding. We will respond within the applicable statutory timeframe.
UK residents can find information about their rights and the complaint process through the Information Commissioner’s Office (ICO): https://ico.org.uk/.
People in the EU can find information through their relevant national data protection authority.
13. Children’s Privacy
Our website is not intended to collect personal information from children in circumstances where doing so would be unlawful. We do not knowingly collect children’s personal information in violation of applicable law.
If you believe a child has provided personal information unlawfully, contact us using the details published on our website so we can assess the matter and take appropriate action.
Where products or content are subject to age restrictions, applicable legal requirements and any appropriate age controls must be followed. This Privacy Policy does not replace those requirements.
14. Third-Party Websites
Our website may contain links to third-party websites, including manufacturers, service providers, social networks and external information sources.
When you follow an external link, the destination website operates under its own privacy practices and terms. We are not responsible for the privacy practices of websites that we do not operate.
We recommend reviewing the relevant third party’s privacy policy before providing personal information or making a transaction on its website.
15. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, legal obligations or data-handling practices change.
The latest version will be published on this page with an updated revision date. Where required by law, we will provide additional notice or request consent for material changes.
We encourage visitors to review this page periodically.
16. Contact DANK DISTRICT About Privacy
If you have a question about this Privacy Policy, wish to exercise a data protection right or want information about how your personal information is handled, contact us using the verified business contact details published on our Contact Us page.
Before publishing this policy, insert your legal business name and a monitored privacy contact email address. If your business is established outside the UK, also confirm which data protection laws apply and whether an EU or UK representative is required.
DANK DISTRICT — BUILT FOR STONER CULTURE.