Last updated: 19 October 2026
1. Introduction
Welcome to DANK DISTRICT.
These Terms & Conditions govern your use of the DANK DISTRICT website and any purchases made through our online store.
DANK DISTRICT is a UK- and EU-facing lifestyle website featuring streetwear, accessories, design and cannabis-inspired culture. By accessing our website, creating an account or placing an order, you agree to comply with these Terms & Conditions and any applicable laws.
Please read these terms carefully before using our website or making a purchase.
Business details
- Trading name: DANK DISTRICT
- Legal business name: [Insert your registered legal name]
- Business address: [Insert your verified business address]
- Contact email: [Insert your monitored business email]
- Website: https://dankdistrict.co.uk/
Do not publish unverified business details. If your business is registered outside the UK, make sure the information and legal requirements relevant to your business are accurately reflected here.
2. Eligibility and Website Use
You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.
You must not use the website to engage in fraud, interfere with its security, distribute malicious software, misuse another person’s information or attempt to disrupt its operation.
You are responsible for ensuring that your use of the website complies with the laws applicable to you.
Certain products, categories or content may be subject to age restrictions or other legal requirements. You must meet the applicable requirements before accessing or purchasing any restricted item. We may refuse or cancel an order where we reasonably believe that a transaction would be unlawful or that applicable requirements have not been met.
3. Products and Product Information
We aim to provide clear and accurate descriptions of the products listed on DANK DISTRICT.
Product pages may include information about materials, colours, dimensions, features, compatibility, included components and other relevant specifications.
Images are provided to illustrate products. Actual colours and appearance may vary slightly due to lighting, photography, display settings or manufacturing differences.
We make reasonable efforts to keep product descriptions and availability information accurate. However, errors or omissions may occasionally occur. If a material error is identified, we will take appropriate steps to correct it and, where necessary, contact affected customers.
A brand name or product reference does not necessarily mean that DANK DISTRICT is an authorised distributor, manufacturer or official representative of that brand. Any such relationship will only be claimed where it can be verified.
4. Product Availability
Products are offered subject to availability and applicable legal requirements.
Adding a product to your basket does not guarantee that it will remain available until an order is accepted.
If an item becomes unavailable after you place an order, we will contact you where appropriate and explain the available options. If we cannot fulfil an order and payment has been taken, we will arrange a refund for the affected item in accordance with applicable law.
We may update, discontinue or change product listings when necessary. Such changes will not remove rights that you have already acquired under an accepted contract or applicable consumer law.
5. Prices, Currency and Taxes
Prices are displayed in the currency indicated on the relevant product or checkout page.
Unless stated otherwise, the final price and any applicable taxes or delivery charges will be shown at checkout before you submit your order.
Additional charges will not be imposed without an appropriate legal basis and, where required, your agreement.
For deliveries across the UK and EU, the treatment of VAT, customs duties, import charges and other taxes may depend on the destination, seller arrangements and applicable law. Any relevant charges and responsibilities should be explained before the order is completed wherever required.
If a clear pricing error occurs, we will take reasonable steps to contact you before proceeding with the affected order. Where an order cannot lawfully be honoured at the displayed price, we will explain the available options and refund any payment where required.
6. Orders and Contract Formation
When you submit an order through our website, you are making an offer to purchase the selected products under the terms displayed at checkout.
You should receive an order acknowledgement or confirmation email after submitting your order. An automated acknowledgement does not necessarily mean that the order has been accepted, unless the wording or checkout process states otherwise.
The point at which a binding contract is formed will depend on the order process and the information presented to you during checkout.
We reserve the right to decline or cancel an order where there is a legitimate reason, including suspected fraud, a genuine pricing error, unavailable stock, an inability to verify required information or legal restrictions affecting the transaction.
If payment has already been taken for an order that we cannot fulfil, we will provide the appropriate refund.
Please check your order details carefully before submitting your purchase. Contact us promptly if you identify an error.
7. Payments
Payments must be completed using the payment methods made available at checkout.
Payment transactions may be processed by third-party payment service providers. Their terms and privacy policies may also apply to the processing of your payment information.
You must only use a payment method that you are authorised to use. We may take reasonable steps to verify transactions and investigate suspected fraud.
We do not ask customers to send full payment card details or account passwords through general contact forms or ordinary email.
An order may be delayed or cancelled where a payment is declined, remains incomplete or cannot be verified, subject to applicable law.
8. Delivery and Shipping
Available delivery options, estimated delivery times and applicable charges will be displayed during checkout or communicated through the relevant order information.
Delivery estimates are provided in good faith but may be affected by factors outside our reasonable control, including carrier delays, severe weather, customs processing or operational disruption.
Where delivery cannot be completed within the period required by law or the period agreed with you, your statutory rights will apply.
For physical goods, responsibility for loss or damage during delivery will be determined in accordance with applicable consumer law. Where the law requires us to remain responsible until you or your nominated recipient receives the goods, we will do so.
If an order arrives damaged, incomplete or incorrect, please contact us with your order reference and a description of the issue. Photographs may help us investigate, but we will not impose unnecessary requirements that unlawfully restrict your rights.
International orders may be subject to additional legal, customs or delivery requirements. We will not knowingly arrange a transaction that is prohibited by applicable law.
9. Cancellations, Returns and Refunds
Your cancellation and return rights depend on the type of purchase, your location and the circumstances of the transaction.
Where UK or EU distance-selling consumer rules apply, eligible customers will generally have a statutory cancellation period for many online purchases. For many physical goods, this is 14 days from receipt, subject to the applicable legal conditions and exceptions.
Certain products may be excluded from cancellation rights or may be subject to specific conditions. Examples can include personalised goods, certain sealed goods that are unsuitable for return for health protection or hygiene reasons once unsealed, and certain digital content supplied under the applicable legal conditions.
An exclusion only applies where the relevant legal requirements are satisfied. We will not use a general no-returns statement to remove rights that the law gives you.
If you wish to cancel or return an order, contact us using the details on our Contact Us page and include your order reference. We will provide the relevant instructions and return information.
Where a statutory cancellation right applies, refunds will be processed in accordance with the applicable rules, including any permitted delivery-cost deductions or other lawful exceptions.
If a product is faulty, not as described or otherwise fails to meet applicable legal requirements, your statutory remedies may include repair, replacement, a price reduction or a refund, depending on the circumstances and relevant law.
Nothing in these Terms & Conditions limits or excludes a consumer right that cannot lawfully be limited or excluded.
10. Faulty, Damaged or Incorrect Products
If you believe that an item is faulty, damaged, incomplete or different from the description, please contact us as soon as reasonably practical.
Provide your order reference and explain the issue. Where useful, include photographs of the product and its packaging.
We will assess the issue and explain the available options under our policies and applicable law.
Any inspection process will be reasonable and will not override your statutory rights. We will not require you to accept store credit where the law gives you a right to another remedy.
11. Product Safety and Legal Compliance
Customers are responsible for complying with the laws that apply to their use, possession and purchase of products.
Cannabis-related products and associated substances can be regulated differently depending on their ingredients, classification, intended use and destination. A product’s appearance on a website does not establish that it is lawful in every country.
DANK DISTRICT does not represent that every product or category is permitted in every jurisdiction. Availability and eligibility must be assessed in accordance with the applicable legal requirements.
Where a product is restricted by law, we may decline an order, restrict availability or take other appropriate action to comply with our legal obligations.
Product descriptions are not medical advice. No statement on this website should be interpreted as a guarantee of a health benefit unless that claim is legally permitted and properly substantiated.
12. Accounts and Account Security
Some website features may require you to create an account.
You must provide accurate information and take reasonable steps to protect your login credentials. You are responsible for activity carried out through your account, except where applicable law provides otherwise.
Please notify us promptly if you believe your account has been accessed without permission.
We may restrict or suspend access where reasonably necessary for security, suspected fraud, misuse or compliance with legal obligations. We will act in accordance with applicable law and any relevant contractual rights.
You may request account assistance or closure by contacting us. Certain transaction records may need to be retained where required by law.
13. Intellectual Property
Unless otherwise stated, the website’s original content, branding, graphics, written material, layouts and other original assets may be protected by intellectual property laws.
You may browse the website and use its content for personal, lawful purposes. You must not reproduce, republish, distribute, commercially exploit or modify protected material without permission from the relevant rights holder, except where permitted by law.
Third-party names, logos and product references remain the property of their respective owners. Their appearance on this website does not, by itself, imply endorsement, affiliation or authorisation.
If you believe material on our website infringes your intellectual property rights, contact us with sufficient details for us to assess the claim.
14. Reviews, Comments and User Submissions
If the website allows reviews, comments or other user submissions, you must ensure that your contributions are lawful, relevant and not misleading.
You must not submit unlawful content, impersonate another person, publish private information without permission or upload malicious material.
You remain responsible for the content you submit and must have the rights needed to share it.
We may moderate or remove content where reasonably necessary for legal compliance, safety, security or website integrity. Any such action will be handled in accordance with applicable law.
15. Third-Party Links and Services
Our website may contain links to external websites, manufacturers, payment services or other third-party resources.
These links are provided for convenience or information. Third-party websites operate under their own terms, privacy policies and practices.
We do not control all third-party websites and cannot guarantee the accuracy, availability or security of their content. You should review the relevant terms before using an external service or providing information to it.
16. Website Availability and Security
We aim to keep DANK DISTRICT available and functioning correctly, but uninterrupted access cannot be guaranteed.
Maintenance, technical faults, hosting issues, cyber incidents or events beyond our reasonable control may temporarily affect the website.
You must not attempt to gain unauthorised access to the website, interfere with its operation, bypass security controls or introduce malicious software.
We may take reasonable steps to maintain security, investigate misuse and protect customers, the website and our service providers.
17. Limitation of Liability
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation would be unlawful.
This includes any liability that cannot lawfully be excluded for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any applicable consumer rights relating to goods and services.
Subject to those protections and applicable law, we will be responsible for losses that are reasonably foreseeable and arise from our breach of contract or other legally actionable conduct.
We will not be responsible for losses that are not reasonably foreseeable or for matters outside our lawful responsibility. Nothing in this section removes rights that you have under applicable consumer protection legislation.
If you are purchasing as a consumer, mandatory consumer protections in your jurisdiction will continue to apply.
18. Privacy and Personal Information
Our handling of personal information is explained in our Privacy Policy.
That policy describes how personal information may be collected, used, shared, stored and protected when you browse the website, contact us or place an order.
By using our website, you should review the Privacy Policy and any relevant cookie information. Where consent is required for particular processing activities, it will be requested separately.
19. Changes to These Terms
We may update these Terms & Conditions when our website, services, legal obligations or business practices change.
The latest version will be published on this page with an updated date. Changes will not retrospectively remove rights already acquired under an existing contract or rights that cannot lawfully be removed.
Where required by law, we will provide additional notice or obtain agreement to relevant changes.
We encourage visitors to review this page periodically.
20. Complaints and Contact
If you have a question, complaint or concern about an order or these Terms & Conditions, please contact us through our Contact Us page.
Include your order reference, where applicable, and a clear explanation of the issue so we can investigate.
We will aim to respond within a reasonable time and explain any available next steps.
21. Governing Law and Consumer Rights
These Terms & Conditions are intended to operate subject to applicable law.
The governing law and jurisdiction may depend on the legal location of the business, the circumstances of the transaction and the consumer protection rules that apply to the customer.
If you are a consumer, nothing in these terms removes mandatory protections available to you under the laws that apply to your purchase. A choice of governing law will not deprive you of protections that applicable law requires to remain available.
Before publishing this section, insert and verify the appropriate governing-law wording for the business that operates DANK DISTRICT. Do not assume that UK law is the only relevant law merely because the website serves UK customers.
22. Final Provisions
If any provision of these Terms & Conditions is found to be unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
A failure to enforce a provision immediately does not necessarily mean that the provision has been waived.
These Terms & Conditions should be read alongside our Privacy Policy and any additional terms clearly presented for a specific product or service.
DANK DISTRICT — BUILT FOR STONER CULTURE.